All Over United Moving and Storage

Worst experience ever! We have moved several times, but this move from Colorado to Florida has been nothing but a disaster. The practices of this company are bordering on criminal. EVERY piece of furniture was damaged. Items such as china, crystal and housewares broken are too numerous to mention (and the movers packed all kitchen items themselves). Little care when loading the truck and absolutely none when unloading. Not one item was reassembled upon delivery. The delivery person, Eric, literally dumped everything in my home and garage and left. Refused to reassemble anything.
My "go to person", Anthony, from All Over United Moving and Storage sent a Binding Moving Estimate for $6355.26 of which I paid $1906 up front. When the movers came to pack, they explained that this estimate was inaccurate based on the amount they had to transport. The cost then doubled, and I was left with owing $9720 and had to pay $4860 before they would begin the move. The remaining $4860 was to be paid in cashiers checks prior to unloading any furniture in Florida.
My "Go to Person" has never returned a call. Customer Service has referred me to moving claims.net to file a claim. I have done this. As it turns out, all are one in the same. This company, the customer service process and the claims process is a total scam! The e-mails and calls I have received from the moving claims.net representative (whose voice is the same as the customer service rep) say that there are no such companies (Trans World Van Lines or All Over United Moving and Storage) in their data base.
BUYER BEWARE!! This company is not on the up and up. Our losses have been devastating to us and this move from Denver to Sunrise, Florida, has been the worst! Never use this company. They are terrible.

Service cost: $10626

For $2000.00 I got exactly what I was promised, and then some. These guys not only called to double check and confirm even the smallest details, but they treated my belongings as their own. Ample amounts of boxes and tapes and drop clothes and blankets and 4-5 guys moving the heavy stuff to get it up and out to the truck in no time. I really admire the patience and the focus of each guy. especially the constant question and answer session imposed by kids. Thanks a lot for the help you guys, 5 Stars all the way.

Service cost: $2000

The company is a real cheater. They had to send us a truck to pick our things on sept 29 and the very same day they denied us saying the truck is stuck somewhere and they cannot provide any help. So they asked us to look for another moving company at the last moment and we had a cold fight on this matter with these cheaters. We had actually paid $418 as an advance deposit for the move, which even after constantly contacting for a refund, they are still keeping us on hold. It's been about 3 months of time. I have never had such a sick experience.. Leaving out all my work I have to call these people for the deposit amount. The next step is I'm going to take a legal action against such poor customer relations.

Pls don't ever opt for these people or at least deny paying a deposit amount till you get your truck to deliver your things.. This is how we suffers can make them realize for their fraudulent activities.

Service cost: $1381

All Over Untied Moving & Storage should not be in business. They took advantage of my elderly parents by overcharging, misrepresenting delivery times, losing items, and not following through on a settlement. They doubled the charge that was quoted. They would not give us true updated information as to where their shipment was during the move. They were 2 weeks late with the shipment. They would not answer phone calls. They would were not truthful with information given at any time. They were rude. They hung up on me. They should not be able to deal with the public. I can't believe that a company like this is allowed to do business at all!

Service cost: $2300

A move from Florida to Michigan still no furniture
We believe our furniture is stolen, lost, or been sold
We went through Geico mover.Com and numerous companies called us to give us a quote on our 1380 mile move across the united states to have a job and family awaiting us. We decided to go ahead on all over united movers with clay on July 20, 2011, from Florida to Michigan. All over united moving and storage clay said they were to give us a month and a week at no charge for storage anything more than that would be $ 250 per month to hold our inventory (our home) we had been contacted by 3 movers now to make a final decision and received three different quotes but clay kept pursuing our move seemed to be fair and kept being so persistent on his quote and gave us a guarantee "If my inventory list was accurate" it would not be any more. Our inventory list was for 170 items and included everything. It was prepared accurate and precise on the phone. The mover called us 2 days prior to the actual move date and said we need to move you a day earlier than what we initially agreed to. They said they had to do it then or five days later or could not schedule it that week. We would have to wait a week. The estimate was $ 3050 over the phone then paid in full $ 5850. We are left with no furniture and paid in full. We have taken off left Florida to go be with our family and friends and jobs in Michigan. Now to discover the movers you kept giving us dates of deliver, times, and still no furniture.
We contacted clay on July 25, 2011, Michael Dixon, and melissa
July 28 movers show up reeking of alcohol on their breath, 3 guys who were unprofessional looking at porn on their cells phones, and just move our furniture out of our home hit the home on the front entry way take our day bed couch out of our home damage the metal studs on our front foyer, damage to our front door, and could care less laughing as if no one cares but talking about and swearing foul vulgar trash out of their loose lips. As they are taking our items out of our homes they were yelling they had to go late that evening to Pensacola Florida to take another load. They said they had to drop our stuff off in tampa in a warehouse.
The movers called us august 26, 2011 and said the items are on its way and they were in Michigan (we never told them we were ready to have the items shipped we were waiting on the home we were trying to obtain to move in by September 12, 2011.
September 13 was our initial conversation with a new moving consultant Michael (moving consultant) aka (dispatcher) we told Michael we wanted shipment of our furniture from Florida to lansing Michigan as of September 13, 2011 "Still nothing resolved" accept you all have now received paid in full $ 5300 ..No furniture .. No answers.. The question is where is our furniture and when are we getting it?. You are our sales person and we have been getting sent to Michael and melissa. As of now is Monday, September 19 at 3 pm.
Michael said in order for us to get our stuff early we could go to Detroit and pick it up oh really. So we agreed for a few minutes I called back to get the name, number and unit number of our items that were supposedly in this storage unit in 2 different locations.. I called both phone numbers spoke with two different people one associate cooperating the other not. They said it's not in your name I cannot give you any information. These people owe us $ 600 on one unit and $ 300 on the other unit they are 30 and 60 days behind. On one unit and the other unit, nothing is in it? Huh ? Now I am completely distraught. Lied to about the distance they movers said oh your things are in Detroit. To find out they are in two different locations? An hour and a half away and an hour at least. Now I call back Michael and he is nowhere to be found he just left the office. Huh? Can we speak to your manager or owner? They seem to be nowhere in sight or never in. Can you pick up the phone and call me and give me the answer? Every time we call or speak to anyone no one seems to be available, on the phone, not in, left the office etc. If you do not get back to us by 4 pm today with our
Shipment date and time. We are taking the next legal step to facilitate the and expedite it immediately into legal and state matters. Your word and your company are not to be trusted
Clay ,
I have called you 2 times today. You said you would have our furniture shipment date and time today that was at 11:15. I spoke with you yesterday on order. Please confirm shipment of our home furniture and our delivery date. When I spoke with you yesterday you said you would call me back to confirm delivery date and shipment of our order from Florida to lansing. Thank you
We receive a phone call now from melissa stating we will receive our home furnishings on Saturday sometime and we will get a three hour window. Your stuff is safe and sound she says.
Now it is Saturday, September 24, 2011, at 7 pm. No phone call no movers, no home
The unkept promises and lies from all over united moving and storage.

Service cost: $6000

I had likely THE WORST BUSINESS EXPERIENCE OF MY LIFE recently when I chose All Over United to move. I cannot even begin to describe the horrible nature and complete un-professionalism of the people their, from the saleswomen to the owner (who literally threatened me and swore at me over the phone!). Here's a few of the things they did:

---Nearly DOUBLED MY QUOTE..but only after everything was loaded into the truck. They claimed they didn't have an entire room of my house in their quote. I'm guessing this is a tactic they use to drive up the price when they have your stuff and your vulnerable.
---Showed up 8 hours late for pick-up
---I had to call about 12 times to get them to give me a definitive drop-off date (it's very misleading, you DO NOT pick your drop off date..they put it in their contract that they're allowed to deliver within 21 days of what you request). When they finally gave me a "guaranteed date", they ended up changing it THE DAY BEFORE DELIVERY to be 6 days later! My entire family sat in an empty home for a week. When the day FINALLY came, they messed up again and had to move it ANOTHER DAY LATER. That fateful day finally came and they ended up coming 4 hours late.
---They lost a box valuables (family photo albums) they refused to return calls about..a common theme with this company
---They handed off my belongings to another moving company (the guys who dropped my stuff off TOLD ME they were a separate company), yet All Over United continually denied it!!
---They damaged an expensive sofa, bed, and desk. They claimed "it happens in the move".
---NONE of the movers spoke English, took off their shoes, or wore shoe covers
---They didn't re-assemble ANYTHING they took apart to move.

I have to stop here, as the situation was probably one of the most upsetting, stressful, and downright wrong experiences I've ever dealt with. I plead to all of you, please, PLEASE save yourself the pain and go with ANYONE else. I will personally never use another mover in my life. I hope this helps someone.

Service cost: $2500